Terms of Service

Last updated: March 21, 2026

1. Acceptance of Terms

By accessing or using the Venchure platform (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Venchure (“we,” “us,” or “our”).

2. Description of Service

Venchure is an all-in-one business platform that provides tools for SEO and Answer Engine Optimisation (AEO), email marketing, social media scheduling, AI-powered content generation, reputation management, product reviews, offer building, traffic management, revenue tracking, and related business services. The Service is designed for coaches, consultants, agencies, local businesses, e-commerce brands, course creators, and service providers.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept responsibility for all activities under your account
  • Immediately notify us of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Send spam, unsolicited messages, or deceptive communications
  • Upload or distribute malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to the Service or its systems
  • Use the Service to generate content that is defamatory, obscene, or unlawful
  • Resell, redistribute, or sublicence the Service without our written consent
  • Use automated scripts or bots to access the Service beyond its intended functionality
  • Interfere with or disrupt the integrity or performance of the Service

5. AI-Generated Content

The Service uses artificial intelligence to generate content, strategies, copy, and business assets. You acknowledge and agree that:

  • AI-generated content is provided “as-is” and may require your review and editing before use
  • We do not guarantee the accuracy, completeness, or suitability of AI-generated content
  • You are responsible for reviewing and ensuring compliance of all content before publishing or distributing it
  • AI-generated outputs may not be unique — similar outputs may be generated for other users
  • You retain ownership of content you create using the Service, subject to any third-party rights

6. Email Marketing Compliance

When using our email marketing features, you agree to comply with all applicable email marketing laws, including but not limited to CAN-SPAM, GDPR, PECR, and CASL. Specifically, you agree to:

  • Only send emails to recipients who have given valid consent
  • Include a clear and functional unsubscribe mechanism in all marketing emails
  • Honour unsubscribe requests promptly
  • Include your valid physical address in all marketing emails
  • Not use deceptive subject lines or misleading header information

Violation of email marketing laws may result in immediate suspension or termination of your account.

7. Payment and Billing

Certain features of the Service may require payment. By subscribing to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as expressly stated in our refund policy or as required by law. We reserve the right to change our pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

8. Refund Policy

We offer a 30-day money-back guarantee on paid plans. If you are not satisfied with the Service within the first 30 days of your subscription, you may request a full refund by contacting us at hello@venchure.com. Refund requests made after 30 days will be evaluated on a case-by-case basis.

9. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is owned by Venchure and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service. Content you create using the Service remains your property. By using the Service, you grant us a limited licence to store and process your content solely for the purpose of providing the Service.

10. Third-Party Services

The Service may integrate with or link to third-party services (e.g., social media platforms, email providers, analytics tools). We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us. Provisions that by their nature should survive termination (including ownership, warranty disclaimers, and limitations of liability) will survive.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS RESULTS FROM USING THE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSTANT RESULT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Venchure and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at: hello@venchure.com