Privacy Policy

1. Introduction

Venchure (“we,” “us,” or “our”) operates the Venchure platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

• Name and email address
• Account credentials
• Billing and payment information (processed by third-party payment providers)
• Business information you provide (brand details, offers, content)
• Communications you send to us via our support channels

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring URL and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your transactions and manage your account
• Send you transactional emails (account confirmations, password resets, etc.)
• Send you marketing communications (with your consent, which you can withdraw at any time)
• Improve, personalise, and expand our Service
• Analyse usage patterns and trends
• Detect, prevent, and address technical issues or fraud
• Respond to your support requests and inquiries

4. AI-Generated Content

Our Service uses artificial intelligence to generate content, strategies, and business assets on your behalf. The content you input (such as business descriptions, brand information, and audience details) is processed by AI models to generate outputs. We do not sell your input data to third parties. Your business data remains yours. AI-generated outputs are provided for your use and are not guaranteed to be unique across users.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for the Service to function (authentication, session management)
• Analytics cookies: Help us understand how you use the Service
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling essential cookies may prevent you from using certain features.

6. Third-Party Services

We may share information with third-party service providers who assist us in operating the Service, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email delivery services
• AI model providers (for content generation)
• Analytics and monitoring tools

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. You can request deletion of your account and associated data by contacting us at hello@venchure.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to the processing of your personal data
• Withdraw consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at hello@venchure.com.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@venchure.com